How Important Are Headphone Covers During Cold & Flu Season?

How Important Are Headphone Covers During Cold & Flu Season?

The work force of almost every company is impacted during the brutal winter months of cold and flu season.  No matter how dedicated a sales, service or support team may be, winter brings with it a higher rate of absenteeism due primarily to health concerns.  And once a winter cold or flu hits an office it can spread easily, infecting other workers and making the problem worse.  Although companies encourage their employees to stay home when they’re sick, sometimes germs can be spread before the onset of noticeable symptoms.  This is when sanitation measures such as disposable headphone covers can make a big difference.

 

headset protection covers in call centres

In a busy work centre, it is often the case that employees will share headsets with microphones.  This is especially true in call centres, sales offices and administrative support areas.    The use of these can easily result in the spread of germs as employees speak to customers, exhaling and even coughing onto the microphone part of the headset.  Germs are easily spread by other means as well, including the hands, which makes any part of the headset that touches a person a likely suspect when it comes to the spread of the cold and flu virus.  Although this can lead to big problems, it can also be easily mitigated.

 

The spread of a cold or flu virus can easily land many members of a work force in bed for several days.

flue virus H1N1 from Wikipedia

flue virus H1N1 from Wikipedia

This impacts on the company as a whole in many difference ways.  First, they lose out on a large portion of their staff which creates extra work for the remaining staff as well as a backlog in the amount of work to do.  In a customer service setting this can easily result in customers receiving less than stellar support which can have a direct impact on overall sales.

A company which simply begins to employ the use of disposable headset and microphone covers effectively stops the spread of germs in its tracks.

Disposable headset covers

White Protective Headset Cover

Employees simply need to slip these covers off at the end of their shift, throw them in the bin and it’s done.  The next employee can then place fresh covers onto the headset as needed and won’t have to worry about catching their colleague’s cold.  This can help prevent the spread of a cold no matter how severe.  As a result, the company will see fewer employees calling out sick, saving them thousands over the course of the cold and flu season.

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