Quality in hotel rooms

The most important things that a hotel can offer its guests are quality, comfort, security and happiness. Since this is what this is what clients are looking for when staying in the establishment, whether its for leisure or business. Any hotel technique or strategy have this as the fundamental base for the success of the hotel, maintaining its clientele and providing a high level of service, without this nobody would want to stay in the accommodation.

The hotel sector and tourism in general have developed a lot and have gained much relevance in recent years, becoming important sources of income for many countries. Forcing them to be more and more meticulous and retailers to be the best before the competition.

One of the most important points that define the quality of hotels is the following:

– The services provided – With this I mean the ‘extras’ offered by the hotel to please the client and create a pleasant atmosphere for him, among these can be found: swimming pools, spas, restaurants, good cleaning …

7373426086_8d0e8cd4a5_z (1)Within this most important thing is undoubtedly the room and the state in which the hotel presents it, since it is where the guest will spend the most time and what will mark him the most whether its positive or negative. They must be designed and furnished so that they can reflect the harmony in the facilities, they must be clean, have good lighting and use good quality products.

There are also many types of rooms, which are made to fit the different needs and circumstances of each one; single, double, business, for families with babies, etc.

As I mentioned before, the cleanliness of the hotel is essentialdue to the fact that guests come to spend a pleasant time, and should not be let down. They define their needs and suppliers work to achieve those objectives; hotels need to adapt to it and be in a constant development of services and / or products that help to improve the quality.

A great innovation in the industry is our disposable bedding that is being widely used in European countries. This bed linen ensures an ideal hygiene, that the client feels more secure since he is and will be the only one to use them and it’s less expensive since you will not have to be spending neither laundry products, the manual labor nor in the washes themselves. You can’t go wrong with them!

You can go to our website clicking HERE to discover all our products.

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Products for spas, massage centers, spas. Disposable vs reusable.

Caractére Paris produces and distributes a wide range of products dedicated to the needs of health centers, spas, hairdressers…
Mainly, there are two kinds of products, disposable / semi-resistant and reusable. Disposable products are made of non-woven fabric, and those that are durable are made from microfiber, both made with the best technology available on the market.

 

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Disposable linen for massages: Ideal for massages that use oil or mud, and situations where it is often necessary to use disposable products, since these types of products are very difficult to eliminate. For this reason, Caractere proposes an economic fabric, ultra soft and absorbent, with a mixed composition. Particularly adapted for Ayurvedic massages, in which large quantities of oils are used.

 

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Microfiber Towels: The microfiber absorbs up to 4 times more than cotton, is softer than it, and it takes up less space. It requires a simple washing (without bleach or softeners), it dries faster than cotton. Available in different sizes.

 

 

Disposable Towel vs. Durable Microfiber Towel Caractere Paris
The first and most important difference between these two products is that one does not need to be washed and ironed and the other requires thorough washing. While in some cases the disposable towel is necessary, in others it is possible to choose between the two types of product. The main advantage of the disposable towel is that you’ll be able to ensure that the product will only be used by an individual, while for the latter the advantage is in the immediate savings, since you do not have to repurchase. Another advantage that the durable microfiber towel is the feeling of softness.
We offer both possibilities, but also a mid-point: absorbtex bathrobe, semi-durable, honeycomb fabric, elegant and highly absorbent.

 

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Absortex- A unique and original fabric found only in Caractere: Absortex fabric is completely natural, 100% degradable. Caractere produces this fabric with a honeycomb texture, also known as “waffle”. Our bathrobes are durable and elegant. They stay well for the period of one week.

 

 

 

We offer samples and free quotations, so if you’re interested don’t hesitate to call (+44 (0) 20 3608 1542) and/or e-mail us (info@caractere-paris.com) and we’ll get back to you asap!

Disposable mattress protectors for hotels, hostels, B & Bs…

Get less complaints and more satisfaction – Helps combat hair that can become embedded in bed sheets or mattress, stains, dust and dirt and to ease the daily care of the rooms in hotel establishments.

“I found pubic hair on the mattress of my room” (from a review on TripAdvisor).

How many times have you seen negative reviews on trip advisor? Too many! And, often they involve only the bed. Travelers from all over the world have had unpleasant experiences in their accommodations, including luxury establishments! Travel blogs offer advice on hygiene and tell their experiences with filth and disorganization.

Our mattress protectors are placed on the mattress and you can put a sheet over them for maximum protection, this forms a layer that protects the mattress. They are also a great help to reduce costs and time, since traditional sheets and mattress protectors are expensive to wash. When using our mattress protectors, you will not risk your guests finding hairs, dust, or stains.

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  • Protects the mattress from signs of wear
  • Mites under control – The use of the mattress protector eliminates the presence of mites in the bed.
  • Lower risk of allergies – Reducing the presence of mites also reduces the risk of an allergic reaction to those who are sensitive to dust.
  • Less risk of receiving customer complaints and negative reviews online.
  • They help reduce the time and costs of cleaning and maintaining the laundry service.
  • They can also be used to deal with incontinence problems of the elderly and the children.
  • Semi-durable. They can last up to six weeks. After its use, you can place it in the plastic recycling container.
  • 100% recyclable
  • Mattress protectors offer excellent customer service while helping to reduce costs and time of room maintenance.

 

TYPES OF MATTRESS PROTECTORS

For hotels and B & B

The basic model – 100% water resistant. A subtle but effective protection.

NUIT TRANQUILLE model – semi-waterproof and breathable.

NUIT Ideal model 100% waterproof, breathable and silent. High technology.

Most economical models:

Plate model with elastic – 100% water resistant – not adjustable to mattress, this item includes two rubber bands that allow you to place it on mattresses or stretchers of different sizes.

Leader in the production and distribution of disposable linen in Europe, Caractere Paris offers a wide variety of models and sizes, having to adapt to the different types of mattresses found in France, Spain, Germany and Italy.

Inspired by our experience with international clients, the next article will be about the different ways of calling bed linen and will be titled: “Linen in Five Languages. Five Different Ways to Sleep” Till next time!

And you, what do you take from hotels? Is Taking Hotels’ Bathrobes Stealing?

Some people like to take many things from hotels and some people forget things they brought with them. They’ve taken everything from a grand piano, various antique watches, a stone pig, a heavy marble fireplace, even a live lobster. They have left a dead goat, a scared hamster. a cinerary urn, various dentures, wigs of different colours, a parrot, parakeets, prosthetic legs, a glass eye, pyjamas, men and women’s underwear.  Once, a bondage kit, including a whip, was left in a hotel in London by a guest who loved English discipline.

With the items and the abandoned hardware left in these hotels, they could create various museums of the bizarre.

The balance leans towards the side of the people who take an unimportant souvenir home with them while passing through the hotel. Most choose as many of the amenities as they can that the hotel offers.

Who has not ever thrown into their suitcase: bottle of shampoo, sewing kit, comb, toothbrush, matchbox, pencil, a pen or one of those indescribable showering hats that they will never use? Or that same beautiful ashtray that you already have at home? You don’t feel guilty though, your kleptomania is moderate. The hotels leave those amenities there for the guests to freely take. No, the hair dryer is not an amenity. Nor is the bathrobe.

The electronic gadgets and the batteries of the remotes are real hits. In some hotels, dishes and fairly complete cutlery sets, with monograms shining for the world to see, are considered ‘collectables’. I know a specialist surgeon who, in addition to being hands-on in the operating room, is an artist at juggling cups and tankards. His already vast collection is filled from hotels, bars and restaurants on 5 continents.

Even the doting and sinuous Katy Perry acknowledges having made mischief. “I take the pillows, I’m like the princess and the pea. I like to sleep squishy” she declared on one occasion.

 The rogue’s adventures also includes refilling bottles from the minibar with water or tea. Changing old and faded duvet covers from home with the new ones of the hotel, (just changing the cover and stating that they haven’t touched it) There are people with screwdrivers who take the door knobs, towel rails, hair dryers, toilet roll holders, lamps, bulbs, stereos and TVs. Nightstands that fly away along with their Gideon’s bibles; and bibles even say on the pages inside of them “Thou shalt not steal”.

The common spaces are not spared either. According to British newspaper, “The Daily Telegraph”, a London hotel spent a fortune on floral decorations and motifs. Many were ‘borrowed’ and made into makeshift birthday or anniversary gifts by forgetful husbands.

Where does taking a souvenir end and the body of a crime begin? The towel, that obscure object of desire (although they are almost always white), marks the border between what the hotel considers normal and the guest considers a memento from the visit. Hundreds of thousands of items disappear every year from hotels across the world, which is a huge cost for the big hotel chains, especially as it helped to raise the price of cotton for manufacture of the linen..

The measures to prevent it are varied. From electronic minibars that register the items being taken out and automatically add it to the bill, to small microchips in all the towels, sheets and bathrobes.

In a hotel in Tokyo, they have this notice to all the guests, “Guests, please do not steal these towels. If that’s not the case, please don’t read this note.” Other places are more subtle and announce in the bathroom: “If you are interested in our bathrobes, you can purchase a new one at reception for 50 euros. If you prefer to take one that has been used, we will charge it to your account.” The more imaginative hotels go as far as stamping their towels and putting labels on ashtrays like this:
“Stolen courtesy of (hotel name)”.

And you, what do you take from hotels?

A day in Paradise or how to work in a 5 stars hotel

Hotel room in West LondonThey are the cornerstones of the 5 star hotel in West London. This is certainly the view of the head housekeeper, Marieta Polska, the Director of the housekeeping section of the palace. “Without them, there’s no hotel and even less luxury.”

Start of the day: 7 am. Clients are departing or arriving, others continue their stay in one of the 153 rooms and suites where the rate varies between £300 and £3,500 per night.

The head housekeeper gives the instructions for the day. The golden rule: everything must be perfect. Here, the household are technicians. The furniture is made of precious wood; there are marble floors… “We use specific products for each of these materials,” explains George Brown, the Manager of the hotel.

“On the mirrors or tiles in the bathroom, no smears. On the sheets, no folds! Doing the housework at home is one thing but in a hotel with 5 stars, it is very much another!” said Marieta Polska. “There may also be special instructions, adds the Director. For example: spread rose petals on the bed; place a gift; a bottle of champagne; remove alcohol from the minibar and replace toiletries with other products according to customer’s request.”

pillow for hotelFrancesca, one of the four nannies of the establishment, on the subject of pillows: “Some do not want pillows, others want more. Once, a client requested 12!

Throughout the day, the head housekeeper controls with precision the tasks that are performed. “In this business, you need the sense of detail”, she insists. Not only this… being a hotel housekeeper in a large hotel is an art. You need to have the flawless look – uniform, tight bun and light makeup – a look and a sense of discretion. “You have to keep composure and smile at any moment; even when the customer gets annoyed or requests the impossible”, adds Marieta. The highest achievement for the housekeeping staff is that clients forget that you are always around but at the same time you are always available for them, and he or she knows this. “Hotel housekeepers are in the front line,” declares Marieta Polska. “Whether a customer has a message or a requirement, it is assigned to us to deliver.

A housekeeper must be versatile, reactive and master several languages. Marieta recalls a situation where “A client, scheduled for an appointment, had a problem with the fastener on her dress. We had to find a solution in minutes.”

At 1 pm, it is the turn of the evening team to take over the service. One of its missions is called ‘The coverage service.’ During dinner, they must prepare rooms for the night. A clean bathroom, carpet slippers at the foot of the bed, a breakfast menu for the next day…

“When recruiting, we hire staff with experience, professionals who have already held positions in major hotels, says the Director.” We also take in young learners; people undergoing special training at ones of the best schools in the UK ”.

“In short, we are looking for rare gems that have a passion for the profession.” concludes the head housekeeper.

Leading Provider in Hotel and Spa Linens Debuts ‘Emergency’ Swimsuit for Guests

Press Release

FOR IMMEDIATE RELEASE:

Leading Provider in Hotel and Spa Linens Debuts ‘Emergency’ Swimsuit for Guests

(Paris, France) — (July 22 2015) As a leading provider of disposable linens since 1993, Caractère Paris has developed a new line of disposable swimwear that is affordable for guests.

Spare 2-Piece Bikini for massageTypically, only the finest hotels come equipped with spare bathing suits, but thanks to Caractère Paris, hotels and spas can be ready when asked for an ‘emergency swimsuit’ by guests. Made of high-quality, soft, stretchy polyester with Spandex (elastane), these non-disposable swimsuits are fit for even the most chlorinated pools or the saltiest seawater.

“Believe it or not, even during summer time, 20% of all hotel guests arrive having forgotten entirely about swimwear. Most of them being men,” explains Emmanuel Gohet, who is the Marketing Manager for Caractère Paris. “It’s always a bit embarrassing for the guests, but they always ask the receptionist if they have something to borrow or to buy to jump in the swimming pool during  the seasonal hot weather. We’ve worked to provide an affordable solution for hospitality service providers.”

The swimsuits are offered in three different styles including:

  • Two piece bikini: Triangular cups with discreet padding and extra breast support, and a comfortable white lining in the bra and crotch area. Ties around the neck and on both hips, which ensures a secure and adjustable fit.
  • One piece: Scoop-cut back, with discreet padding and extra breast support, and a comfortable white lining in the bra and crotch area. Brief-style Shorts – Stretchy; lined with a comfortable, protective layer of white mesh fabric, an elastic waistband and a tie-cord.
  • Boxer-style shorts: Lower thigh length, lined with a comfortable, protective layer of soft white mesh fabric and an elastic waistband to ensure a secure and pleasing fit.

All suits are made from 95% Polyester and 5% Spandex elastane, with fibers intermeshed for a comfortable fit. Prices vary from €32.28 to €38.88 for a pack of 6 that includes two suits for men, two for women and 2 for kids from sizes XS to 4XL to accommodate the diversity of guests.

“Unlike most companies, we offer the bathing suits in just one color, black. This ensures a stylish, comfortable and practical swimwear look through its classic color, allowing to keep costs low for purchasers and guests who purchase them as well.”

Whether it be a complimentary item or sold to guests of resorts, spas and public pools, Caractère Paris’s latest luxury style swimsuits adhere to regulation and dress codes that do not permit the use of other, more risqué or loose cut swimwear, providing a prime solution for hotels and guests alike. Priced at about £5 each, hospitality companies now have affordable and functional options that allow both profit and added customer service to guests in need of a swimsuit.

About the company:

Founded in 1993, Caractère Paris is a French manufacturer of disposable linens that services the hospitality industry and service providers throughout Europe, mainly markets in France and Germany. They are a trusted company with prestigious clients such as Hilton International and Accor Hotel, with a strong presence on the web with online direct sales for small B&B, beauty parlors and boutiques.

For media inquiries regarding Caractère Paris, those interested are encouraged to contact the company’s Marketing Manager, Emmanuel Gohet directly at + 33 1 49 89 01 83 or via email at emmanuel.gohet@caractere-paris.com. To learn more about the company or their line of disposable bathing suits, please visit: www.disposable-linen.co.uk or and disposable swimwear

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Disposable Face Cloths: Why it is More Cost-Effective

Disposable Face Cloths: Why it is More Cost-Effective

Disposable Face ClothsApart from being time consuming, laundry costs can greatly take up a huge part of your budget. Hotel management certainly knows that particular fact. How many items need to be washed every single day? Mattress covers, face cloths, towels, blankets, and the list goes on. You’ll be surprised at how much time and money is spent on these unknowing little things just to have them laundered and freshened up. This is where disposable stuff comes into place.

Apart from disposable slippers and blankets, there is another ingeniously disposable product: face cloths. How many guests use face cloths? The answer is, of course, every single one of them. Each and every guest requires face cloths at one point or another in their hotel stay. That shouldn’t come as a surprise though because it is already expected. Some guests even request extra face cloths – so you can really tell how used and abused these little things are. Here are the reasons why you should switch to the disposable kind.

  1. It is cheap. Quite contrary to what one might think, disposable face cloths actually are cheap when you buy them in bulk – that’s already another tip if you plan to go disposable.
  2. It is sanitary and hygienic. Just because all you do is throw it after the guests use it, there is no need to utterly sanitize it in any way. Guests use these face cloths for god-knows-what apart from its regular purpose. Throwing it away just puts everyone at ease.
  3. It is economical. Apart from the fact that it is cheap, these disposable face cloths don’t need to be laundered anymore – which saves you laundry and labor costs.
  4. It is safe. These disposable face cloths are made of high quality materials that are a hundred percent safe to use for anyone. It is also highly biodegradable so you won’t have to worry about tainting Mother Nature with it.
  5. Guests will love it. Of course, they want to use something brand new – which you can possibly give when you let them use these disposable kinds.

As you can see, there are really quite a number of really convincing reasons why you should use disposable face cloths. You might not be surprised about the number of disposable variants that are available nowadays: disposable undies, towels, plates, cutlery, nighties, and the list goes on. You might wonder why? This is due to the fact that disposable things are more innovative and cost-effective. Though there are certain situations where disposable stuff can be more expensive in the long run, you still can’t deny the fact that there are also a huge amount of reasons why disposables are more time and cost-efficient compared to the costs of having those traditional alternatives.

If you opt for the disposable kind, your housekeeping personnel, your guests, and everyone else in the hotel will certainly salute you for choosing the disposable kinds. So if you really want the best for your hotel, start going disposable.